USA / Canada Tariffs
Duty/tax is prepaid on all USA orders - no extra charges upon delivery!
New import tariffs (customs/duty fees) announced by the American government are in effect on some products shipped into the USA from Canada, where we are based.
- DUTY FEES ARE PREPAID IN CHECKOUT
- POSTAL SERVICE RATE INCREASES
Be aware that any cross-border fees are completely beyond our control; by making a purchase, the buyer accepts all responsibility for duty costs. See customs info in our shipping policy for more details. Some state taxes and/or occasional private carrier fees (e.g. if you want the delivery address changed mid-transit, we were supplied an incorrect address, etc.) may still be charged upon delivery regardless; these costs are not customs-related and completely beyond our control.
Old Exemption Threshold Expired
Former USA de minimus duty exemptions (any shipment valued under $800) were removed on Aug. 29, 2025, therefore after this date you may or may not be charged duty fees on your order (depends if items were exempt under USMCA, see section below). Orders placed after that date will have any applicable duty fees applied, and paid to US Customs in advance. You won't be charged anything extra upon receiving your order.
If you decide to refuse your shipment as a result of duty fees being charged, please be aware: we cannot refund your order until the parcel is returned to us, and that all shipping charges and duty fees are non-refundable (more details here).
USMCA/CUSMA
Only goods shipped to USA that fall outside of the USMCA trade agreement ("non-compliant"), or are shipped via postal service, must be tariffed. Our handmade goods are 100% compliant, meaning that they are eligible to be duty-free because they are made in Canada.
- About 5% of our products aren't made in Canada, so duty must be charged.
- Private carriers (UPS, DHL, etc) added new processing fees in response to the new tariff policy, which in most cases are almost identical to duty fees. It's not yet possible for us to charge duty with only one carrier and not another, therefore we've lowered UPS rates in the cart so duty fees will make up the difference in cost.
Duty fees range from about $2-$8 USD per item depending on value. You'll be able to preview these fees before you buy, see below.
Duty Fees Prepaid In Checkout
To comply with the new USA import laws, we (along with many businesses globally) are including duty charges in our checkout. This allows import fees to be paid up-front, thereby sparing you any "surprises" upon delivery. This includes prepaid duties required by shipping via postal service.
Postal Rates Affected
Despite most of our items being duty-free (jump to USMCA), CBP announced on Aug. 28, 2025 that they will not accept postal shipments that do not have all duties prepaid, whether any should be charged or not. This means that when shipping via Post, we are charged duty in advance upon shipping our handmade goods regardless of USMCA (see the White House Global Guidance for International Mail - PDF), plus a new CAD$1.99 +10% processing fee. The processing fee is included in the postal shipping rate.
As far as we are aware, this is a temporary measure put in place by the USA government to deter illegal substances being trafficked through the international mail system. We sincerely apologize for any inconvenience, and hope they will change this policy as soon as possible.
Last updated 11:31pm CST Dec. 2, 2025
1 comment
Thank you. I didn’t vote for that thing calling himself president. I hate everything that he’s doing. Thank you for being better than all this.